Technophobe’s Guide To Fixing Wi-Fi Issues


Many of us have wi-fi routers in our homes these days, yet so few of us understand how to use them! It can lead to some frustrating moments – you can’t access your Internet, it is slow and lagging, or it keeps cutting out. And, of course, there are other problems, too. As our homes increasingly rely on wi-fi, whether it’s for our digital TV boxes or phones, it can cause even more havoc in our everyday lives.



So, in this guide, I thought I would go through some simple tips for anyone with wi-fi issues. They are easy to follow, and you don’t need any experience or a degree in wireless technology to understand. With any luck, the next time your wi-fi fails or causes you a problem, you will be able to fix it with ease. Let’s get started right away.

Call your supplier

First of all, it’s worth saving your router supplier’s number in your phone for emergencies. So, if you have a Sky Internet package, just input the Sky contact number in your phone, and they will be on the other end of a line when you need them. We all rely on the Internet to find phone numbers now – as evidenced by the slimline versions of the Yellow Pages these days! But, if you can’t access the Internet, you won’t be able to get in touch with your provider unless you have it written down somewhere.

Check the location

Make sure it is your wi-fi that is the issue, rather than any of your devices. It is easy to do – if your Internet is down or slow on your laptop, check your mobile as well. If that is working fine, it’s an issue with your laptop, rather than your router. If all devices are slow or cannot access the Internet, then it is your router, and you can get started on fixing things. It’s also worth moving the router to a different area if the signal is being blocked.

Feel the heat

Next, try feeling around your wi-fi router to see if it is overheating. It can happen a lot with any technology, and heat does play an enormous factor in performance issues. Make sure your router has enough airflow in and around it – and put it in a cooler location if it is near radiators or other sources of heat.

Check your connections

Next, verify that all the connections are secure and working well. It’s an obvious and common reason for a drop in performance, yet a lot of people won’t consider it enough to check. Wires tend to be a lot less robust than the routers themselves, and general wear and tear can take its toll. Look for loose connections, split wiring, and replace if necessary.


Next, try rebooting your router. Despite the great leaps in technology we have all seen over recent years, there are still many routers that need rebooting once in awhile. And, it can often solve the issue straight away. It’s easy to do – just unplug it, count to ten, and turn it back on. It might be worth doing the same to your modem if you have a separate one.

OK, so that should sort out the most common issues for any technophobe! Let me know if you have any other tips.